Learn how to view, manage, and cancel your Listing Mirror subscription
Before getting started, make sure you're logged into the Listing Mirror account you're looking to manage. You can verify that you're in the correct account by going to the dashboard, and checking the Business ID at the top right of the screen. If you're on the correct business, click on your Business ID, and select Billing Information from the dropdown.
LITE, PLUS, PRO, and PRIME Plans - View, Manage, Upgrade, and Cancel
If you're on one of these plans, you'll see a screen similar to below. From here, you can: View your billing history, cancel your subscription, switch to a yearly plan, and update your billing information.
If you have yet to subscribe, you will see the screen below. You'll need to start syncing before you're able to subscribe. You'll automatically be upgraded should your order volume exceed the limit of your plan size.
LEGACY Plans - View, Cancel, Manage
If your billing page indicates anything other than the plans above, that indicates that our subscription options have changed, and we no longer offer the plan to which you are subscribed. You can update your card or cancel the subscription.
If you'd like to access a feature not offered on your plan, you'll need to contact support and request a subscription plan change. You can view our current subscription offerings on our website.
If you need to see what your custom plan includes, or to switch to a current plan, you'll need to reach out to our support staff.
Updating Billing Information
No matter what plan you have, your billing information will look the same. You're able to input a card, or your bank account information to pay for your subscription.
Depending on how long you've been with us, you'll be able to see your billing history as well. This includes an invoice for your records. Downloading this will save it to a PDF on your device.
If you're missing a check mark in the paid column, that means your bill is past due, as we weren't able to bill your provided information. You'll have some days to resolve this, before we disable syncing on your account.