What is it?
Auto-Split Fulfillment will automatically (and systematically) split an order based on your Inventory Source prioritization. This means when you receive a multi-SKU order, we will fulfill that order through your preferred methods hassle-free.
For example, say an order comes in for 1 of SKU A and 1 of SKU B. SKU A has inventory available in FBA (Fulfilled by Amazon), but SKU B only has inventory available in MF (Merchant Fulfilled). We will automatically split off SKU B to a separate order to fulfill from your own warehouse, and SKU A will be sent to Amazon to be fulfilled.
When should I use it?
This is a great time saver for business owners who want to increase their chances of orders being fulfilled via FBA, and reduce the number of times they have to fulfill the order manually. You also won't have to rely on manually splitting orders to get your order shipped to the customer in a timely manner!
The potential downside to this feature is that you may see a rise in your shipping costs due to split shipments.
How do I turn it on?
This is set at the channel integration level. That means that you can turn this feature on for your Shopify orders, but keep it off for your eBay orders (or any combination that works for your business).
You'll turn the feature on under the Inventory tab of your edit channel page, like so:
Who has access?
This feature is available to all clients on a Gold plan or higher. If you would like to enable this feature for your account, follow the steps in this article to upgrade your account.