Walmart Error | The SKU and 'ProductId' combination is incorrect

Learn how to resolve this marketplace error, stating your SKU and Product ID do not match in Walmart

Walmart never deletes a listing, even if you delete it from their website. All listings are considered "retired" when you remove them from your account. This error will occur when you attempt to start selling something again under a different SKU, but still use the same Product ID.

Our software attempts to switch to the new SKU on your behalf, but, rarely, Walmart might reject the change.

Confirm Your SKU

Confirm your Walmart market listing has a valid SKU on Listing Mirror.

1. From the Manage Listings page, search for the desired SKU.
2. Click the Walmart Market Listing.
3. Observe the UPC, GTIN, EAN, or ISBN fields

If your barcode is missing, you'll need to update it. If you do have a barcode, continue to the next solution.

Update Walmart SKU

You need to log into your Walmart account and change the SKU of the offending listing.

To resolve the issue, you'll have to log into your Walmart account and change the SKU of the offending listing.

1. Log into your Walmart seller account.
2. Under Product Catalog, click Items.
3. Enable Include Retired Items.
4. Searchfor the previous SKU, Item ID (barcode), or Item Name.
5. Edit the item, changing the old SKU tomatch the SKU in Listing Mirror.
6. Submit changes.

Back on Listing Mirror, click Save Changes to initiate the update. Please allow up to 24 hours for Walmart to accept the change, and provide us with the update.

Walmart provides further instructions if you need to accomplish this in bulk. Learn more