LM can now automatically split your orders and fill items in the order from multiple inventory sources! This can be useful if items on the order have quantity in different inventory sources.
Requirements: You will need to be on a Gold plan or above to use this feature. If this is something you're interested in, contact Support at Listing Mirror. We can enable the auto order splitting feature for you on our back end.
How it works: Auto order splitting is dependent on the inventory source sort order on that integration. You can view this sort order, as shown below, on your Edit Integrations Inventory Page.
When an order comes into LM from a channel, we will attempt to fill as much of the order as possible with the first enabled inventory source on that channel. If LM cannot fill all the items on the order with the first enabled inventory source(#1), we will split the order and fill as much of the remaining order as possible through the second enabled inventory source. If the order is still not completely fulfilled, it will work its way down through the enabled inventory sources until the order is fulfilled.
If the order cannot be filled with any of the inventory sources, the remaining quantities for items will be assigned to the business default inventory source (MF).
When orders split, they are appended with a Dash and Number. The number refers to the number of splits off the original order. So Order9 split twice will comprise of Order9, Order9-1, and Order9-2.
Example: Let's take the example from the picture above. Here, a customer has 3 inventory sources (listed in preferred order): MF Warehouse East, MF Warehouse West, Amazon MCF.
An order (Order123) comes in for 10 of SKU-A. East has 3, West has 3 and MCF has 3. We will first try to fill the order with East. Order123 fills 3 of SKU-A with East, then splits to find the next source. Order123-1 will fill 3 of SKU-A with West. Order123-2 will fill 3 of SKU-A with MCF. In this scenario, there is still one qty of SKU-A not assigned. We will then look for the default business Inventory Source, let’s say it is East, and add 1 to the order, making Order123 now have 4. If the default inventory source was not used in the assignment already, say they had a fourth source: MF Warehouse Central, then there would be another split for Order123-3 and it would assign 1 qty SKU-A to MF Central.