If you've created a listing on a marketplace and it should be imported into Listing Mirror but you can't find it, it could be an inactive listing.
Inactive listings can be a few things. They can be an Amazon listing that was imported without a key piece of information (price, title) or it could be a listing that you've created on Listing Mirror but is missing information as well. It could also be a perfectly healthy listing, but your integration doesn't have automatic activate enabled. These inactive listings will only show up on the channel listings, so if you can't find a listing you are sure should be in Listing Mirror, you'll first want to go to the channel that listing originated on by either clicking on the channel icon for the channel you'd like:
Or by clicking the Listings tab in the top bar of Listing Mirror and choosing the channel from the drop down!
Once there, you can search the SKU, if you see it come up with a little plug next to it, that means it's an inactive listing:
Clicking on that plug will either activate the listing and give you a green banner informing you of your success. Or it will give you a red banner, giving you the reason the listing cannot be activated. Fixing those issues and clicking the plug icon will get your listing active, which will then show up in the Manage Listings page and can be added to other channels!
If you are still unable to find a listing and it isn't an inactive SKU, or you aren't sure what information you need to provide to allow the listing to be active, please contact support!
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