Our software allows you to refund an order WITHIN Listing Mirror for the following channels: Walmart, Jet, and Shopify. Other marketplace refunds will need to be handled direct on said marketplace.
Go to the Orders page and click on Details for the order you want to return.
Click on the Refund Order button at the bottom of the page.
Fill our the required fields below and click Submit Refund. And that's all there is to it!
Quick page description.
1. Add the amount of product to be returned.
2. Add the total dollar amount for the refund. Note, this number is NOT multiplied by the QTY.
3. Add the amount of tax to be refunded.
4. Add the amount of shipping charged to be returned. IF no shipping was charged, still input 0.00.