If you have identified that you have the same product listed in Listing Mirror under 2 different SKUs, you will want to merge those listings so that Listing Mirror identifies them as the same product. This will prevent double listing, overselling, etc. so we recommend that you take some time to do this. BEFORE you merge SKUs, you'll need to ensure that you don't have both SKUs created on a single channel. If you've already created both SKUs, delete one of them, then proceed with these directions:
On the Listing Mirror Summary Tab you will see all of your listings. Each listing has a little chain link icon under the title, like so:
- Click the icon under the SKU that you want to retain (keep in mind, your channel SKUs will remain) in Listing Mirror as the SKU for this product.
Search for the other SKU (the one you're merging INTO this SKU) in the search bar.
Select the product from the populated options, then verify that the image displayed IS the correct listing you want to merge.
- Click "Merge Listing".
Please feel free to contact us if you have any questions about merging duplicate listings