When you run into any errors related to variations, it's best to check the listings to make sure all fields are filled out first. This example will be from the perspective of checking a Jet listing, but the same principle applies to all channels.
When searching for these issues, we will start our investigation at the "listing" tab.
- Make sure you are on the LM Summary page
- Click on "Advanced Search" to expose all of your searching and filtering options.
- Under Advanced Search, choose "Errors" on the "Listing status" dropdown and the channel of your choice on the "Found on channel" dropdown.
- Click the blue "Search" button to filter your listings down to any listings that fit this criteria.
From here, hover over the error icon to find listings that have errors related to variations.
Once you've identified which one needs variation errors fixed, click on the gear logo for that listing in the applicable channel column.
On this page, you will see a field for Variation Name 1 & 2 under the Parent Listing Fields (look at #1 below) and then Variation Value 1 & 2 under the Child Listing Fields (look at #2 below). Variation names live on the parent listing because these are details that not only apply to this variation, but all variations for this product. The name defines the type of variation the listings vary by. Variation values are the specific value that only belongs to this particular variation of the listing. If either of these fields are not filled out on a listing that has multiple variations, the listing is incomplete and cannot go live.
Notice on this listing that "Variation name 1" is not filled out. So, this is why this listing will not go live and is showing an error. All I need to do in this case is select an applicable name (in this listing, I can guess by looking at the content in "Variation value 1" that the name for this variation is "Color") and click save in the top right corner of the screen. This should solve the problem!
If you are still experiencing problems with your listings in relation to variation errors, don't hesitate to contact email@example.com